A professional team provides full-process technical support and solutions, from material selection and structural design to production implementation.
02
Visual Installation Guidance
Each product comes with a clear installation guide and video, with key components pre-installed to ensure easy assembly for users.
03
Long-Term Maintenance Guarantee
A rapid after-sales response channel provides professional repair and parts replacement for frames, fabrics, and other components, extending product lifespan.
For returns and exchanges not due to quality issues, the product must be unused and in its original packaging. You must contact customer service within 7 days of receiving the product. Return shipping costs are the responsibility of the customer.
We offer a paid parts replacement service. You can take photos of the damaged area, and we will send you a matching part made of the original material or provide a repair solution.
The included tool kit contains connectors and screws. You can tighten them yourself according to the instructions in the video. If you cannot solve the problem, please contact us to send replacement parts.
We recommend using a professional fabric cleaner for spot treatment. Avoid soaking in water. Regularly use a vacuum cleaner with a soft brush head to remove dust.
